Shipping policy

Shipping Policy

Delivery Time = Processing Time + Shipping Time

We maintain a processing time of 1–3 business days (Monday through Friday). Orders placed before 5:00 PM (GMT+01:00 – Amsterdam) will be processed the same day. All products go through a short processing procedure before shipment.

After processing, average shipping takes 4–7 business days. In total, you can expect a delivery time of approximately 5–10 business days from the moment your order is placed.

Delays

During periods of unexpected demand, delivery may take slightly longer than usual. We do everything possible to process orders as quickly as possible and appreciate your understanding should delays occur. Naturally, we will keep you informed and aim to minimize delays at all times.

Shipping Service

For the delivery of our orders, we work with reliable carriers such as DHL, UPS, and FedEx. Through these partnerships, you benefit from secure delivery and real-time tracking information, allowing you to easily monitor your package.

Extras

To make your shopping experience as smooth as possible, we offer several benefits. Orders above a certain amount may qualify for free shipping. In addition, you can choose insured shipping, including priority handling, for a small additional fee. This ensures your order is handled with the utmost care.

Tracking

Every order includes tracking, so from the moment your package is shipped, you can follow its progress until delivery.

Customer Service

Our customer support team is always available to answer questions or assist with any concerns. We strive to provide the best possible service and do our utmost to make your experience as seamless as possible.